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HA interconnect down on A700s

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aff-series
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hw
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Applies to

  • AFF A700S
  • HA Interconnect

Issue

  • HA interconnect is reporting as down in the event log
cluster1::> event log show
Time                Node      Severity   Event
------------------- --------- ---------- ---------------------------
12/3/2021 13:00:00  cluster1  ERROR      ic.HAInterconnectDown: HA interconnect: Interconnect down for xxxxx minutes:
                     all links are down
 
  • sysconfig -v reports:

cluster1::> node run <nodename> sysconfig -v 1

 
slot 1: HSL Interconnect
    Data Rate:          0 Gb/s (8X)
    Link State:         DOWN
    Port HA0a State:    DOWN
        QSFP Vendor:        Molex Inc.
        QSFP Part Number:   112-00435 A0
        QSFP Type:  Passive Copper 1m ID:00
        QSFP Serial Number: XXXXXXXXX
    Port HA0b State:    DOWN
        QSFP Vendor:        Molex Inc.
        QSFP Part Number:   112-00435 A0
        QSFP Type:  Passive Copper 1m ID:00
        QSFP Serial Number: XXXXXXXXX
 
  • Cable between the interconnect ports has already been replaced and link remains down
 

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