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HA down with continuous irdma messages on a FAS2820

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Category:
fas-systems
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hw
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Applies to

  • FAS2820
  • Switchless cluster

Issue

  • HA (High Availability) connectivity is down and the following messages are spamming
  • In EMS logs:

nvmm_mirror_sync: nvmm.mirror.aborting:debug]: mirror of sysid 1, partner_type HA Partner and mirror state NVMM_MIRROR_LAYOUT_SYNCING is aborted because of reason NVPM_ERR_MSG_SEND_FAILED.    
nvmm_error: nvmm.mirror.aborting:debug]: mirror of sysid 1, partner_type HA Partner and mirror state NVMM_MIRROR_OFFLINE is aborted because of reason NVMM_ABORT_SYNCING_MIRROR.
cfdisk_config: cf.diskinventory.sendFailed:debug]: params: {'reason': 'HA Interconnect down', 'errorCode': '0'}   

  • In SP-LATEST-CONSOLE-LOGS (AutoSupport):

e0b:irdma_process_aeq:390 ERR AEQ: abnormal ae_id = 0x50a (Connection error: The max number of retries has been reached), is_qp = 1, qp_id = 4431, ae_source = 5
e0a:irdma_process_aeq:390 ERR AEQ: abnormal ae_id = 0x103 (Invalid memory key (L-Key/R-Key)), is_qp = 1, qp_id = 4241, ae_source = 9
e0b:irdma_process_aeq:390 ERR AEQ: abnormal ae_id = 0x208 (QP error: Invalid operation detected by the remote peer), is_qp = 1e0a:irdma_process_aeq:390 ERR AEQ: abnormal ae_id = 0x208 (QP error: Invalid operation detected by the remote peer), is_qp = 1, qp_id = 4549, ae_source = 5

e0a:irdma_process_aeq:380 ERR abnormal ae_id = 0x50a bool qp=1 qp_id = 36  ae_source=5
e0b:irdma_process_aeq:380 ERR abnormal ae_id = 0x50a bool qp=1 qp_id = 47  ae_source=5
e0a:irdma_process_aeq:380 ERR abnormal ae_id = 0x50a bool qp=1 qp_id = 46  ae_source=5

  • In HA-INTERCONNECT-STATUS (AutoSupport):

Link Status     
Link 0 Status     up
Link 1 Status     up
IC RDMA Connection     down
Is Link 0 Active     true
Is Link 1 Active     true

 

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