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Getting error while running"sensor show" API call

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24
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
hw
Last Updated:
9/16/2024, 10:15:35 AM

Applies to

DS4246

Issue

  • API calls are showing the following errors:

Shelf 1.2(SHJGD1918000060): Fru 2 status error.
Shelf 1.2(SHJGD1918000060): Fru 3 status error.
Shelf 1.2(SHJGD1918000060): Sensor 5 status error.
Shelf 1.2(SHJGD1918000060): Sensor 6 status error.
Shelf 1.2(SHJGD1918000060): Sensor 7 status error.
Shelf 1.2(SHJGD1918000060): Sensor 8 status error.
Shelf 1.2(SHJGD1918000060): Sensor 3 status error.
Shelf 1.2(SHJGD1918000060): Sensor 4 status error.
Shelf 1.2(SHJGD1918000060): Sensor 5 status error.
Shelf 1.2(SHJGD1918000060): Sensor 6 status error.
Shelf 1.2(SHJGD1918000060): Fan 3 status error. Located at rear of the shelf on the upper right power supply.
Shelf 1.2(SHJGD1918000060): Fan 4 status error. Located at rear of the shelf on the upper right power supply.
Shelf 1.2(SHJGD1918000060): Fan 5 status error. Located at rear of the shelf on the lower left power supply.
Shelf 1.2(SHJGD1918000060): Fan 6 status error. Located at rear of the shelf on the lower left power supply.
Shelf 1.2(SHJGD1918000060): Sensor 3 status error. . Shelf 1.2(SHJGD1918000060): Sensor 4 status error. .
Shelf 1.2(SHJGD1918000060): Sensor 5 status error. . Shelf 1.2(SHJGD1918000060): Sensor 6 status error.    

  • No further errors seen in the cluster.
  • Storage show fault -v shows that the these modules are not installed:

Enclosure Status: normal
Shelf Type: DS4246
Module Type: IOM6

Power Supplies:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,00,00,20   RQSTED ON
  2: NOT INSTALLED     05,00,00,20
  3: NOT INSTALLED     05,00,00,20
  4: OK                01,00,00,20   RQSTED ON

Fans:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,01,36,21
  2: OK                01,01,36,21
  3: NOT INSTALLED     05,00,00,20
  4: NOT INSTALLED     05,00,00,20
  5: NOT INSTALLED     05,00,00,20
  6: NOT INSTALLED     05,00,00,20
  7: OK                01,01,36,21
  8: OK                01,01,31,21

Temperature Sensors:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,00,2A,00
  2: OK                01,00,2F,00
  3: OK                01,00,30,00
  4: OK                01,00,44,00
  5: NOT INSTALLED     05,00,00,00
  6: NOT INSTALLED     05,00,00,00
  7: NOT INSTALLED     05,00,00,00
  8: NOT INSTALLED     05,00,00,00
  9: OK                01,00,31,00
 10: OK                01,00,45,00
 11: OK                01,00,31,00
 12: OK                01,00,31,00

Voltage Sensors:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,00,01,FF
  2: OK                01,00,04,C2
  3: NOT INSTALLED     05,00,00,00
  4: NOT INSTALLED     05,00,00,00
  5: NOT INSTALLED     05,00,00,00
  6: NOT INSTALLED     05,00,00,00
  7: OK                01,00,01,FF
  8: OK                01,00,04,BE

Current Sensors:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,00,03,4F
  2: OK                01,00,01,E0
  3: NOT INSTALLED     05,00,00,00
  4: NOT INSTALLED     05,00,00,00
  5: NOT INSTALLED     05,00,00,00
  6: NOT INSTALLED     05,00,00,00
  7: OK                01,00,03,15
  8: OK                01,00,01,B1     
                                                                                                                                                                                                                                                                                                                                  

 

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