Skip to main content
NetApp Knowledge Base

Fault LED lights on shelf without any error

Views:
648
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • DS2246
  • DS4246
  • DS4486
  • IOM modules on 0191 firmware

Issue

  • Fault LED lights on the shelf.
  • The system is in a mixed path although it's actually a multi-path configuration.
  • There are no errors in the environment.
  • Cascading "expander_phys_state" displays one or more of the PHYs connected to the suspect module as disabled.

Example:

Expander phys state on a (NET APP :DDS SHAUN):
PR Invalid Disport Loss Phys CC Phys
PR Cc RSVP Rolfs D Word Error Sync Reset Error Change SAT A
PHYS/BAY STATE ON Cant Cant Cant Count Count Count Pr ob Cant Cant Affiliation
------- ----------------- --- --- --- --- ------ ------ ------ ------ ------ ------ ----------------
0/AP:0 Disabled
1/AP:1 3.0 G b/s --- --- --- --- 0 0 0 0 0 4 ----------------
2/AP:2 3.0 G b/s --- --- --- --- 0 0 0 0 0 4 ----------------
3/AP:3 3.0 G b/s --- --- --- --- 0 0 0 0 0 4 ----------------

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.