Skip to main content
NetApp Knowledge Base

FC Host adapter goes offline

Views:
37
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS8300
  • Brocade G720

Issue

  • FC Host adapter 2b is offline as shown in unified-connect.xml.

.---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------.
| node            | adapter_name | current_mode | current_type | pending_mode | pending_type | administrative_status | supported_modes | supported_fc_types | supported_cna_types |
+-----------------+--------------+--------------+--------------+--------------+--------------+-----------------------+-----------------+--------------------+---------------------+
| haXXXXXXXXXXX11 |           2a | fc           | initiator    |              |              | online                | fc              | initiator          |                     |
|                 |              |              |              |              |              |                       |                 | target             |                     |
+-----------------+--------------+--------------+--------------+--------------+--------------+-----------------------+-----------------+--------------------+---------------------+
| haXXXXXXXXXXX11 |           2b | fc           | initiator    |              |              | offline               | fc              | initiator          |                     |
|                 |              |              |              |              |              |                       |                 | target             |                     |
+-----------------+--------------+--------------+--------------+--------------+--------------+-----------------------+-----------------+--------------------+---------------------+
| haXXXXXXXXXXX11 |           2c | fc           | initiator    |              |              | offline               | fc              | initiator          |                     |
|                 |              |              |              |              |              |                       |                 | target             |                     |
+-----------------+--------------+--------------+--------------+--------------+--------------+-----------------------+-----------------+--------------------+---------------------+
| haXXXXXXXXXXX11 |           2d | fc           | initiator    |              |              | offline               | fc              | initiator          |                     |
|                 |              |              |              |              |              |                       |                 | target             |                     |
'-----------------+--------------+--------------+--------------+--------------+--------------+-----------------------+-----------------+--------------------+---------------------'

  • The corresponding switch port 24 shows No_Sync.

[2025-01-06 21:10:23.924]  21:10:22 up 448 days, 4:38, 1 user, load average: 1.11, 0.71, 0.61
[2025-01-06 21:10:23.924]
[2025-01-06 21:10:23.924] switchshow        :
[2025-01-06 21:10:23.924] switchName: switch01
[2025-01-06 21:10:23.924] switchType: 181.0
[2025-01-06 21:10:23.924] switchState: Online
[2025-01-06 21:10:23.924] switchMode: Native
[2025-01-06 21:10:23.924] switchRole: Principal
[2025-01-06 21:10:23.924] switchDomain: 2
[2025-01-06 21:10:23.924] switchId: fffc02
[2025-01-06 21:10:23.924] switchWwn: 10:XX:01:XX:XX:23:XC:b8
[2025-01-06 21:10:23.924] zoning:  ON (ZONE_CONF_12345678)
[2025-01-06 21:10:23.924] switchBeacon: OFF
[2025-01-06 21:10:23.924] FC Router: OFF
[2025-01-06 21:10:23.924] HIF Mode: OFF
[2025-01-06 21:10:23.924] Index Port Address  Media Speed   State       Proto

[2025-01-06 21:10:23.955]   22  22   021600   id    N32   No_Light    FC  (Ports on Demand license not assigned or reserved yet)
[2025-01-06 21:10:23.955]   23  23   021700   id    N32   No_Light    FC  (Ports on Demand license not assigned or reserved yet)
[2025-01-06 21:10:23.972]   24  24   021800   id    16G   No_Sync     FC
[2025-01-06 21:10:23.972]   25  25   021900   id    16G   Online      FC  F-Port  10:XX:XX:10:XX:XX:XX:43
[2025-01-06 21:10:23.972]   26  26   021a00   id    N32   No_Light    FC  (Ports on Demand license not assigned or reserved yet)
[2025-01-06 21:10:23.972]   27  27   021b00   id    N32   No_Light    FC  (Ports on Demand license not assigned or reserved yet)
[2025-01-06 21:10:23.972]   28  28   021c00   id    N32   No_Light    FC  (Ports on Demand license not assigned or reserved yet)

  • porterrshow indicates port 24 has 918 link failures and 920 loss of signal events.

[2025-01-06 21:10:17.356] porterrshow        :
[2025-01-06 21:10:17.356]           frames        enc     crc     crc     too     too     bad     enc    disc    link    loss    loss    frjt    fbsy     c3timeout     pcs      uncor
[2025-01-06 21:10:17.356]         tx       rx      in     err     g_eof   shrt    long    eof     out    c3      fail    sync    sig                      tx      rx      err     err

[2025-01-06 21:10:17.419]   24:    2.4m    4.0m    0       0       0       0       0       0       0       4     918       0     920       0       0       0       0       0       0
[2025-01-06 21:10:17.419]   25:  708.8k  715.3k    0       0       0       0       0       0       0       4     785       0     789       0       0       0       0       0       0

  • Changing the switch port does not resolve the issue.
  • Replacing the SFP cable does not resolve the issue.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.