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FAS 9500 reporting multiple missing PSUs

  1. Last updated
    Jun 14, 2023
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Category:
fas-systems
Specialty:
hw
Last Updated:
6/14/2023, 6:14:01 PM

Applies to

  • Ontap 9
  • FAS 9500

Issue

  • False alerts for various senors are called out and cleared in BMC logs
    Record 1149: Tue May 09 11:07:41.712563 2023 [IPMI.notice]: Error establishing IPMI Session : 6
    02c4 | 02 | EVT: 6f02ffff | Sensor 116 | Assertion Event, "Fault"
    Record 1150: Tue May 09 11:07:41.714562 2023 [IPMI.notice]: Error establishing IPMI Session : 6
    02c5 | 02 | EVT: 6f04ffff | Sensor 116 | Assertion Event, "Power Good"
    Record 1151: Tue May 09 11:07:41.726061 2023 [IPMI.notice]: Error establishing IPMI Session : 6
    02c6 | 02 | EVT: 6f02ffff | Sensor 117 | Assertion Event, "Fault"
    Record 1152: Tue May 09 11:07:41.727405 2023 [IPMI.notice]: Error establishing IPMI Session : 6
    02c7 | 02 | EVT: 6f04ffff | Sensor 117 | Assertion Event, "Power Good"
    Record 1153: Tue May 09 11:07:41.745122 2023 [IPMI.notice]: Error establishing IPMI Session : 6
    02c8 | 02 | EVT: 6f02ffff | Sensor 118 | Assertion Event, "Fault"
    Record 1154: Tue May 09 11:07:41.746583 2023 [IPMI.notice]: Error establishing IPMI Session : 6
    02c9 | 02 | EVT: 6f04ffff | Sensor 118 | Assertion Event, "Power Good"
  • Autosupport messages similare to the one may be gnereated
    HA Group Notification (CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2, PSU4.) ERROR
  • Even log shows teh exact time the alert messages are sent out
    callhome.hm.alert.critical: Call home for Health Monitor process cphm: CriticalFruMultiFaultAlert[031820002882].

 

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