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FAS8020 chassis fan failed

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS8020
  • AFF A300
  • ONTAP 9

Issue

  • Chassis fan failed is reported in the EMS log

Tue Nov 19 23:42:50[node1: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan3 F1
Tue Nov 19 23:42:50[node1: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F1 (failed)
Tue Nov 19 23:43:26[node1: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan3 F2
Tue Nov 19 23:43:26[node1: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F2 (failed)

Or

  • Multiple fan failures are reported on both nodes of the system.

Tue Jul 22 13:18:46[node01: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan3 F2
Tue Jul 22 14:00:00[node01: statd: monitor.fan.failed:alert]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2.
Tue Jul 22 14:00:00[node02: statd: monitor.fan.failed:alert]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2.

  • SP-LATEST-IPMI in ASUP:

Sysfan3 F2         BAD
Sysfan3 F1         BAD
Sysfan2 F2        GOOD
Sysfan2 F1        GOOD
Sysfan1 F2        GOOD
Sysfan1 F1        GOOD

  • An error reading the FRU EEPROM is seen on both nodes in SYSCONFIG -M.

!FAN1!021927028200!!441-00025!A1!
!FAN2!021927028198!!441-00025!A1!
!FAN3: Error reading FRU EEPROM

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