Skip to main content
NetApp Knowledge Base

FAS2820: Resolving 10Gbps Network Speed Issue

Views:
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS2820
  • CiscoN3K-C3172TQ-10GT Switch
  • ONTAP 9

Issue

  • 10Gbps network ports are operating at only 1Gbps when connected to a Cisco N3K-C3172TQ-10GT switch.
  • Initial connection showed the e1c port at 10Gbps.
    After reconnecting the cable, the speed dropped to 1Gbps.
    All other ports (e1a, e1b, e1c,e1d) also show 1Gbps.

::> port show
 Node: Node-01
               Speed(Mbps) Health
 Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status
 --------- ------------ ---------------- ---- ---- ----------- --------
 a11l      Default      Datastore        up   1500     -/-     healthy
 e0M       Default      Default          up   1500  auto/1000  healthy
 e0a       Cluster      Cluster          up   9000  auto/25000 healthy
 e0b       Cluster      Cluster          up   9000  auto/25000 healthy
 e1a       Default      Service          up   1500  auto/1000  healthy
 e1b       Default      CAE              up   1500  auto/1000  healthy
 e1c       Default      -                up   1500  auto/1000  healthy 
 e1d       Default      -                up   1500  auto/1000 healthy
 Node: Node-02
                                 Speed(Mbps) Health
 Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status
 --------- ------------ ---------------- ---- ---- ----------- --------
 a21l      Default      Datastore        up   1500     -/- healthy
 e0M       Default      Default          up   1500  auto/1000  healthy
 e0a       Cluster      Cluster          up   9000  auto/25000 healthy
 e0b       Cluster      Cluster          up   9000  auto/25000 healthy
 e1a       Default      Service          up   1500  auto/1000  healthy
 e1b       Default      CAE              up   1500  auto/1000  healthy
 e1c       Default      -                up   1500  auto/1000 healthy
 e1d       Default      -                up   1500  auto/1000 healthy
 16 entries were displayed.

  • The relevant network interface also shows a network speed of 1Gbps in the sysconfig-a log.

slot 1: 1/10 Gigabit Ethernet Controller IX4-T
 e1c MAC Address:    d0:39:ea:d4:16:** (auto-1000t-fd-up)
 e1d MAC Address:    d0:39:ea:d4:16:** (auto-1000t-fd-up)
 e1a MAC Address:    d0:39:ea:d4:16:** (auto-1000t-fd-up)
 e1b MAC Address:    d0:39:ea:d4:16:** (auto-1000t-fd-up)
 Device Type:        X550(0x1563) (BSD99) rev1
 Firmware Version:   2.20-0.1 etid 8000174d 
 Part Number:        110-00751   
 Hardware Revision:  A0

  • Direct connection between e1b ports on both nodes resulted in 10Gbps speed.

::> port show
 Node: Node-01
               Speed(Mbps) Health
 Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status
 --------- ------------ ---------------- ---- ---- ----------- --------
 a11l      Default      Datastore        up   1500     -/-     healthy
 e0M       Default      Default          up   1500  auto/1000  healthy
 e0a       Cluster      Cluster          up   9000  auto/25000 healthy
 e0b       Cluster      Cluster          up   9000  auto/25000 healthy
 e1a       Default      Service          up   1500  auto/1000  healthy
 e1b       Default      CAE              up   1500  auto/10000  healthy
 e1c       Default      -                up   1500  auto/1000  healthy 
 e1d       Default      -                up   1500  auto/1000 healthy
 Node: Node-02
                                 Speed(Mbps) Health
 Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status
 --------- ------------ ---------------- ---- ---- ----------- --------
 a21l      Default      Datastore        up   1500     -/- healthy
 e0M       Default      Default          up   1500  auto/1000  healthy
 e0a       Cluster      Cluster          up   9000  auto/25000 healthy
 e0b       Cluster      Cluster          up   9000  auto/25000 healthy
 e1a       Default      Service          up   1500  auto/1000  healthy
 e1b       Default      CAE              up   1500  auto/10000  healthy
 e1c       Default      -                up   1500  auto/1000 healthy
 e1d       Default      -                up   1500  auto/1000 healthy
 16 entries were displayed.

    Sign in to view the entire content of this KB article.

    New to NetApp?

    Learn more about our award-winning Support

    NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.