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FAS2650 Environmental Shutdown (Battery PCT capacity critical)

  1. Last updated
    Nov 25, 2024
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Category:
ontap-9
Specialty:
hw
Last Updated:
11/25/2024, 7:09:44 AM

Applies to

  • FAS2650
  • SP FW 5.4

Issue

  • Node down with NVMEM battery error.
[cluster01:nvmem.battery.capLowCrit:EMERGENCY]: The NVMEM battery capacity is critically low (0 cycles). To prevent data loss, the system will shut down in 20 minutes.
[cluster01:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (capacity low) CRITICAL.
[cluster01:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (full charge capacity low) CRITICAL.
[cluster01:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery PCT capacity critical)
  • event all command of SP show node down after NVMEM battery learning cycle start.

Record 1847: Wed Jul 24 12:00:13 2024 [IPMI.notice]: 3501 | 02 | EVT: 0301ffff | Bat_Lrn_Active | Assertion Event, "State Asserted"
Record 1862: Wed Jul 24 13:18:38 2024 [IPMI.emergency]: env_mgr triggers storage OS halt: Battery PCT
Record 1865: Wed Jul 24 13:19:04 2024 [IPMI.notice]: 4501 | 02 | EVT: 6f406fff | Sensor 255 | Assertion Event, "Storage OS stop/shutdown"

  • system power cycle from SP doesn't resolve the issue and node power status show off.

SP cluster01> system power cycle
This command will trigger a destage of ONTAP and will take some time to complete after which the system will restart.
Use "system reset" or "system reset current" to avoid the delay. Continue? [y/n] y

SP cluster01>
SP cluster01> system power status
Host Power is off

 

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