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FAS25xx boot fails with error Unrecoverable system-board failure

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Category:
fas-systems
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hw
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Applies to

  • FAS25xx
  • ONTAP 9.1 and earlier

Issue

  • sysconfig -a shows Wrench ports down
slot 0: Internal 10/100/1000 Ethernet Switch
Wrench:             auto-10tx-hd-down
Locked-wrench:      auto-10tx-hd-down
Device Type:        88E6176
 
  • Events all shows Unrecoverable system-board failure
Record 3202: Tue Jul 11 06:49:40 2023 [SP.critical]: Filer Reboots
Record 3203: Tue Jul 11 06:49:43 2023 [IPMI.notice]: b700 | 02 | EVT: 6fc004ff | System_FW_Status | Assertion Event, "Unrecoverable system-board failure"
Record 3204: Tue Jul 11 06:49:53 2023 [IPMI.notice]: b800 | 02 | EVT: 6fc213ff | System_FW_Status | Assertion Event, "System boot initiated"
Record 3205: Tue Jul 11 06:49:56 2023 [IPMI.notice]: b900 | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running"
Record 3206: Tue Jul 11 06:49:56 2023 [IPMI.notice]: ba00 | 02 | EVT: 0300ffff | Controller_Fault | Assertion Event, "State Deasserted"
Record 3207: Tue Jul 11 06:49:59 2023 [IPMI.notice]: bb00 | 02 | EVT: 6fc22fff | System_FW_Status | Assertion Event, "OnTap Kernel Running"
  •   Tried to power cycle the node and reseated the MB, but the issue persists.

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