Environmental Reason Shutdown (Battery PCT capacity critical)
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- 8,635
- Visibility:
- Public
- Votes:
- 2
- Category:
- fas-systems
- Specialty:
- HW
- Last Updated:
- 1/29/2025, 2:35:02 PM
Applies to
- AFF models
- FAS models
- BMC/SP updated to the latest version available
Issue
- Emergency shutdown with reason
Battery PCT capacity critical.
Jan 02 21:43:08 [nodename:nvmem.battery.fccLowCrit:EMERGENCY]: The NVMEM battery full-charge capacity is critically low (15 ). To prevent data loss, the system will shut down in 20 minutes.
Jan 02 21:43:59 [nodename:nvmem.battery.capLowCrit:EMERGENCY]: The NVMEM battery capacity is critically low (0 cycles). To prevent data loss, the system will shut down in 20 minutes.
Jan 02 21:44:08 [nodename:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (full charge capacity low) CRITICAL.
Jan 02 21:44:29 [nodename:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (capacity low) CRITICAL.
Jan 02 22:00:00 [nodename:monitor.nvramLowBattery:EMERGENCY]: NVRAM battery is dangerously low.
Jan 02 22:03:09 [nodename:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery PCT capacity critical)
Waiting for PIDS: /usr/sbin/rpcbind 1208.
Terminated
.
Uptime: 117d7h1m47s
System powering down...- The Attention LED on the front of the node chassis is ON.
- BMC/SP Log entries:
[IPMI.emergency]: env_mgr triggers OS halt:Battery PCT capacity
[IPMI.notice]: 001e | 02 | EVT: 6f03ffff | Sensor 255 | Assertion Event, "Storage OS graceful shutdown"
[IPMI.notice]: 001f | 02 | EVT: 0150008f | PVCCIN_CPU | Assertion Event, "Lower Non-critical going low " | Reading: 0.000 | Threshold: 1.502
[IPMI.notice]: 0020 | 02 | EVT: 01520077 | PVCCIN_CPU | Assertion Event, "Lower Critical going low " | Reading: 0.000 | Threshold: 1.249
- Battery Status:
Bat Present PRESENT
Bat Temp failed -- C 0 C 5 C 56 C 60 C
Bat Volt failed -- mV 5500 mV 5600 mV 8500 mV 8600 mV
Bat Pct Capacity failed -- % 39 % 44 % -- --
Bat Curr failed -- mA -- -- 1520 mA 1800 mA
Bat Rem Cap not_available -- mA*hr -- -- -- --
Bat Full Cap failed -- mA*hr -- -- -- --
Bat Charge Curr failed -- mA -- -- 2400 mA 2900 mA
Bat Charging State failed --
Bat Charge Volt failed -- mV -- -- 8900 mV 9000 mV
Bat Initial FCC failed -- mA*hr -- -- -- --
Bat Dstg Cycles failed -- cycles 2 cycles 5 cycles -- --
Bat Power Fault GOOD
Bat Dcharge FET failed --
Bat Charge FET failed --
Bat Cycle Count not_available -- cycles -- -- -- --
Bat Learning Active not_available --
Bat Pack Invalid failed --
- The issue remains after a controller power on
- The issue remains with the latest BMC/SP version available.
