Emergency shutdown: Environmental Reason Shutdown (Battery not charging)
Applies to
- ONTAP 9
- FAS2720A
- Running Latest SP/BMC FW
Issue
Node shuts down with battery not charging alerts:
Event logs:
Record 406: Sun Apr 07 15:34:18.550000 2024 [IPMI.emergency]: env_mgr triggers OS halt:Battery not charging Record 407: Sun Apr 07 15:34:53.660000 2024 [IPMI.notice]: 01a3 | 02 | EVT: 6f03ffff | Sensor 255 | Assertion Event, "Storage OS graceful shutdown" Record 408: Sun Apr 07 15:34:55.000000 2024 [Controller.notice]: Appliance user command halt. Record 409: Sun Apr 07 15:34:53.680000 2024 [IPMI Event.critical]: System power down Record 410: Sun Apr 07 15:34:54.030000 2024 [IPMI.emergency]: Data ONTAP initiated shutdown Record 411: Sun Apr 07 15:34:54.030000 2024 [Trap Event.critical]: hwassist abnormal_reboot (28)
Console logs:
Apr 07 13:00:08 [callhome.battery.failure:EMERGENCY]: Call home for BATTERY (no charge) CRITICAL. Apr 07 13:22:59 [callhome.battery.failure:EMERGENCY]: Call home for BATTERY (no charge) CRITICAL. Apr 07 13:48:40 [callhome.battery.failure:EMERGENCY]: Call home for BATTERY (no charge) CRITICAL. Apr 07 14:09:21 [callhome.battery.failure:EMERGENCY]: Call home for BATTERY (no charge) CRITICAL. Apr 07 15:34:24 [monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery not charging)