Disk missing after new DS224 installation

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Views:: 40

Visibility:: Public

Votes:: 0

Category:: aff-series

Specialty:: hw

Last Updated:

Applies to

ONTAP 9
DS224

Issue

We can see the ports from ontap showing the cable information but rate unknown Phy state

slot 6: SAS Host Adapter 6a (PMC-Sierra PM8072 rev. C, SAS, <OFFLINE (hard)>)
		MFG Part Number:    NetApp, Inc. 110-00770 rev. B0
		Part number:        111-05087+B0
		Serial number:      042435010731
		Date Code:          20240907
		Firmware rev:       03.08.09.00
		Base WWN:           5:00a098:00f5790:40
		Temperature:        32 C
		Phy State:          [12] Enabled, Rate unknown
		                    [13] Enabled, Rate unknown
		                    [14] Enabled, Rate unknown
		                    [15] Enabled, Rate unknown
		Mini-SAS HD Vendor:        Amphenol        
		Mini-SAS HD Part Number:   112-00437+A0    
		Mini-SAS HD Type:          Passive Copper (unequalized) 2m ID:00
		Mini-SAS HD Serial Number: APF20419266083
		
slot 6: SAS Host Adapter 6c (PMC-Sierra PM8072 rev. C, SAS, <OFFLINE (hard)>)
MFG Part Number:    NetApp, Inc. 110-00770 rev. B0
Part number:        111-05087+B0
Serial number:      042435010731
Date Code:          20240907
Firmware rev:       03.08.09.00
Base WWN:           5:00a098:00f5790:48
Temperature:        32 C
Phy State:          [0] Enabled, Rate unknown
                    [1] Enabled, Rate unknown
                    [2] Enabled, Rate unknown
                    [3] Enabled, Rate unknown
        Mini-SAS HD Vendor:        Amphenol        
        Mini-SAS HD Part Number:   112-00437+A0    
        Mini-SAS HD Type:          Passive Copper (unequalized) 2m ID:00
        Mini-SAS HD Serial Number: APF20419265385