Disk Redundancy Failed Error post shelf firmware upgrade

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Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

FAS8300

Issue

System in mixed path post shelf firmware upgrade

SYSCONFIG-A

System Serial Number: YYYYYYYYYYYY

System Storage Configuration: Multi-Path HA

System Serial Number: XXXXXXXXXXXX

System Storage Configuration: Mixed-Path HA

slot 1: SAS Host Adapter 1d (Broadcom SAS3616W rev. 2, SAS, <UP>)

Phy State:[0] Enabled, 12.0 Gb/s

[1] Enabled, 12.0 Gb/s

[2] Enabled, 12.0 Gb/s

[3] Enabled, 12.0 Gb/s

Mini-SAS HD Vendor: Molex Inc.

Mini-SAS HD Part Number: 112-00437 A0

Mini-SAS HD Type: Passive Copper (unequalized) 2m end_1

Mini-SAS HD Serial Number: XXXXXXXX

00.33: NETAPP X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)

00.34: NETAPP X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)

00.35: NETAPP X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)

00.48: NETAPP X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)

00.49: NETAPP X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)

00.50: NETAPP X377_WVAXE10TA07 NA02 9324.2GB 520B/sect (XXXXXXXX)

EMS-LOG-FILE.GZ

Tue Feb 06 09:28:03 -0500 [nodexxxx: svc_queue_thread: shelf.config.tomixedha:notice]: System has transitioned to a mixture of single, multi-path or quad-path storage configurations.

Tue Feb 06 09:28:03 -0500 [nodexxxx: svc_queue_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED

In above example drawer 4 of shelf 0 cannot be detected by the adapter 1d of node
The same drawer is detected by all the other adapters connected to both the nodes