Disk FW update is not performing on single disk

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Visibility:: Public

Votes:: 0

Category:: aff-series

Specialty:: hw

Last Updated:

Applies to

ONTAP 9
FAS9000

Issue

Disk FW update is not performing on single disk
Disk is working fine with Data pool/ Spare pool
All other disks of same model has been updated
Initiated a manual update on that particular disk but update failed

Alerts in EMS:

Wed Aug 23 00:56:48 +1000 [NetAppCPU: bg_disk_fw_update_admin: bdfu.downloadRetryInterval:debug]: Download of disk firmware for 3d.55.1 will be retried in 289 minutes.

Wed Aug 23 02:01:17 +1000 [NetAppCPU: bg_disk_fw_update_admin: bdfu.downloadRetryInterval:debug]: Download of disk firmware for 3d.55.1 will be retried in 224 minutes.

Wed Aug 23 03:05:48 +1000 [NetAppCPU: bg_disk_fw_update_admin: bdfu.downloadRetryInterval:debug]: Download of disk firmware for 3d.55.1 will be retried in 160 minutes.

Wed Aug 23 05:14:40 +1000 [NetAppCPU: bg_disk_fw_update_admin: bdfu.downloadRetryInterval:debug]: Download of disk firmware for 3d.55.1 will be retried in 31 minutes.

Wed Aug 23 05:44:53 +1000 [NetAppCPU: config_thread: raid.disk.offline:notice]: Marking Disk /aggr02/plex0/rg0/3d.55.1 Shelf 55 Bay 1 [NETAPP   X343_SSKBE1T8A10 NA03] S/N [XXXXXXX] UID [5000C500:XXXXXXXX:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] offline.

Wed Aug 23 05:44:53 +1000 [NetAppCPU: bg_disk_fw_update_admin: bdfu.selected:info]: Disk 3d.55.1 [NETAPP   X343_SSKBE1T8A10 NA03] S/N [XXXXXXX] selected for background disk firmware update.

Wed Aug 23 05:45:05 +1000 [NetAppCPU: scsi_cmdblk_strthr_admin: scsi.cmd.checkCondition:error]: Disk device 3d.55.1: Check Condition: CDB 0x3b: Sense Data SCSI:illegal request -  (0x5 - 0x26 0x98 0x0)(438).

Wed Aug 23 05:45:05 +1000 [NetAppCPU: scsi_cmdblk_strthr_admin: disk.senseError:error]: Disk 3d.55.1: op 0x3b sector 0 SCSI:illegal request -  (5 26 98 0)

Wed Aug 23 05:45:05 +1000 [NetAppCPU: scsi_cmdblk_strthr_admin: disk.IO.status:debug]: params: {'deviceName': '3d.55.1', 'returnCode': '5', 'pathRetryCount': '0', 'adapterStatus': '0x0', 'cdb': '0x3b', 'basicTimeout': '90', 'iASCQ': '0x98', 'iSenseKey': '0x5', 'sSenseCode': '', 'ETime': '438', 'iASC': '0x26', 'victimRetryCount': '0', 'sSenseKey': 'SCSI:illegal request', 'targetStatus': '0x2', 'disk_information': 'Disk 3d.55.1 Shelf 55 Bay 1 [NETAPP   X343_SSKBE1T8A10 NA03] S/N [XXXXXXX] UID [5000C500:XXXXXXX:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]', 'retryCount': '0', 'pathsTried': '1', 'timeoutRetryCount': '0'}

Wed Aug 23 05:45:05 +1000 [NetAppCPU: dynamic_dev_qual_admin: dfu.fwDownloadFailedWbuf:error]: Write buffer command failed to Disk 3d.55.1 [NETAPP   X343_SSKBE1T8A10 NA04] S/N [XXXXXXX].

Wed Aug 23 05:45:05 +1000 [NetAppCPU: config_thread: raid.disk.online:notice]: Onlining Disk /aggr02/plex0/rg0/3d.55.1 Shelf 55 Bay 1 [NETAPP   X343_SSKBE1T8A10 NA03] S/N [XXXXXXX] UID [5000C500:XXXXXXX:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000].

Wed Aug 23 05:45:06 +1000 [NetAppCPU: config_thread: raid.disk.online.dirty.ranges:debug]: params: {'owner': '', 'disk_info': 'Disk /aggr02/plex0/rg0/3d.55.1 Shelf 55 Bay 1 [NETAPP   X343_SSKBE1T8A10 NA03] S/N [XXXXXXX] UID [5000C500:XXXXXXX:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]', 'dirty_range_buf': ''}

Wed Aug 23 05:45:06 +1000 [NetAppCPU: config_thread: raid.rg.optrecons.start:debug]: Disk /aggr02/plex0/rg0/3d.55.1 Shelf 55 Bay 1 [NETAPP   X343_SSKBE1T8A10 NA03] S/N [XXXXXXX] UID [5000C500:XXXXXXX:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]: starting optimized reconstruction, using disk 3d.55.1, disk block 5248

Wed Aug 23 05:45:06 +1000 [NetAppCPU: config_thread: raid.disk.delete.drl:debug]: aggregate Disk /aggr02/plex0/rg0/3d.55.1 Shelf 55 Bay 1 [NETAPP   X343_SSKBE1T8A10 NA03] S/N [XXXXXXX] UID [5000C500:XXXXXXX:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] Deleting dirty region log DRL_1.

Wed Aug 23 05:45:06 +1000 [NetAppCPU: config_thread: raid.rg.optrecons.done:debug]: Disk /aggr02/plex0/rg0/3d.55.1 Shelf 55 Bay 1 [NETAPP   X343_SSKBE1T8A10 NA03] S/N [XXXXXXX] UID [5000C500:XXXXXXX:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000]: optimized reconstruction completed for 3d.55.1 in 0:00.38