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DS460 shelf fault reported for an open drawer

  1. Last updated
    Apr 5, 2024
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241
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:
4/5/2024, 9:25:13 PM

Applies to

  • Ontap 9
  • DS460

Issue

  • Storage show fault shows that the shelf status is critical 
    ::> node run -node <NodeName> storage show fault
Enclosure Status: critical
Channel: 1b
Shelf: 54
  • In same output one of the drawers show open
    Drawers Control Module:
    Element Status                      Status Bytes  Status Descriptions
      1 [IOM12 A]    : OK                01,00,01,00   REPORT
      2 [IOM12 A]    : OK                01,00,01,00   REPORT
      3 [IOM12 A]    : OK                01,00,01,00   REPORT
      4: NOT INSTALLED     05,40,00,00   
      5 [IOM12 A]    : OK                01,00,01,00 REPORT
      6 [IOM12 B]    : OK                01,00,01,00   REPORT
      7 [IOM12 B]    : OK                01,00,01,00   REPORT
      8 [IOM12 B]    : OK                01,00,01,00   REPORT
      9 [IOM12 B]    : OK                01,00,01,00   REPORT
     10 [IOM12 B]    : OK                01,00,01,00   REPORT
  • There may be other alerts for drives or  IOMs
  • This leads to disk redundancy alerts to be called out in auto supports
    HA Group Notification (DISK REDUNDANCY FAILED) ERROR

     

 

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