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DIMM:1 mapped out in AFF C30

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF C30

Issue

  • Node stuck in boot loader and unable to come up
  • Power cycle of SP/BMC did not help
  • DIMM error received from the SP/BMC logs in the first occurence where PPR passed
Record 576: Sat Feb 21 04:37:08.895671 2026 [IPMI.notice]: 019e | 02 | EVT: ef02ffff | PSU1_Status | Deassertion Event, "Attention"
Record 577: Sat Feb 21 04:37:37.000000 2026 [SysFW.notice]: PPR: Hard
Record 578: Sat Feb 21 04:37:37.000000 2026 [SysFW.notice]: PPR: Processing 0x0/0x3/0x0/0x0/0x1/0x0/0x0/0x1A/0x26E7 (DIMM:1)
Record 579: Sat Feb 21 04:37:37.000000 2026 [SysFW.notice]: PPR: Pre-PPR Row test PASS. dramMask = 0x0
Record 580: Sat Feb 21 04:37:38.000000 2026 [SysFW.notice]: PPR: Executing PPR Row ReMap. dramMask = 0x1F
Record 581: Sat Feb 21 04:37:40.000000 2026 [SysFW.notice]: PPR: Post-PPR Row test PASS. dramMask = 0x0
Record 582: Sat Feb 21 04:37:40.000000 2026 [SysFW.notice]: PPR: Sequence PASS.
Record 583: Sat Feb 21 04:37:43.000000 2026 [SysFW.notice]: STEP: Advanced Memory Test running ... Please wait.
Record 584: Sat Feb 21 04:38:24.000000 2026 [SysFW.warning]: STEP: Advanced Memory Test fail.
Record 585: Sat Feb 21 04:38:24.000000 2026 [SysFW.critical]: DIMM:1 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code
Record 586: Sat Feb 21 04:38:24.000000 2026 [SysFW.critical]: : 0x35 / 0x01
  • In the second occurrence, PPR test passed and resulted in same DIMM error
Record 714: Thu Mar 05 12:01:51.000000 2026 [SysFW.notice]: PPR: Hard
Record 715: Thu Mar 05 12:01:51.000000 2026 [SysFW.notice]: PPR: Processing 0x0/0x3/0x0/0x0/0x1/0x0/0x2/0x1A/0x41F (DIMM:1)
Record 716: Thu Mar 05 12:01:51.000000 2026 [SysFW.notice]: PPR: Pre-PPR Row test PASS. dramMask = 0x2
Record 717: Thu Mar 05 12:01:51.000000 2026 [SysFW.notice]: PPR: Executing PPR Row ReMap. dramMask = 0x2
Record 718: Thu Mar 05 12:01:53.000000 2026 [SysFW.notice]: PPR: Post-PPR Row test PASS. dramMask = 0x0
Record 719: Thu Mar 05 12:01:53.000000 2026 [SysFW.notice]: PPR: Sequence PASS.
Record 720: Thu Mar 05 12:01:53.000000 2026 [SysFW.notice]: PPR: Processing 0x0/0x3/0x0/0x0/0x1/0x0/0x2/0x1A/0x59E (DIMM:1)
Record 721: Thu Mar 05 12:01:53.000000 2026 [SysFW.notice]: PPR: Pre-PPR Row test PASS. dramMask = 0x2
Record 722: Thu Mar 05 12:01:53.000000 2026 [SysFW.notice]: PPR: Executing PPR Row ReMap. dramMask = 0x2
Record 723: Thu Mar 05 12:01:55.000000 2026 [SysFW.notice]: PPR: Post-PPR Row test PASS. dramMask = 0x0
Record 724: Thu Mar 05 12:01:55.000000 2026 [SysFW.notice]: PPR: Sequence PASS.
Record 725: Thu Mar 05 12:01:55.000000 2026 [SysFW.notice]: PPR: Processing 0x0/0x3/0x0/0x0/0x1/0x0/0x2/0x1A/0x2326 (DIMM:1)
Record 726: Thu Mar 05 12:01:55.000000 2026 [SysFW.notice]: PPR: Pre-PPR Row test PASS. dramMask = 0x2
Record 727: Thu Mar 05 12:01:55.000000 2026 [SysFW.notice]: PPR: Executing PPR Row ReMap. dramMask = 0x2
Record 728: Thu Mar 05 12:01:57.000000 2026 [SysFW.notice]: PPR: Post-PPR Row test PASS. dramMask = 0x0
Record 729: Thu Mar 05 12:01:57.000000 2026 [SysFW.notice]: PPR: Sequence PASS.
Record 730: Thu Mar 05 12:01:57.000000 2026 [SysFW.critical]: DIMM:1 mapped out. BIOS MRC mapped out DIMM. Major / Minor Error Code
Record 731: Thu Mar 05 12:01:57.000000 2026 [SysFW.critical]: : 0x0B / 0x1C

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