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ChassisFanOk's message appears in EMS log

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fas-systems
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hw
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Applies to

  • AFF-A400
  • ONTAP 9.7P17
  • BMC 13.11
  • BMC 13.12

Issue

  • A trap alert is being detected.

productTrapData.0 = Chassis fan SysFan3 F2 is ok.

  • Chassis Fan3 status is being reported as OK.
  • No abnormal information related to FAN was found in the EMS log, and Automatic shutdown sequence is being canceled.
EMS messages:
[env_mgr: monitor.chassisFan.ok:notice]: Chassis fan Fan3 Present is ok.
[env_mgr: monitor.chassisFan.ok:notice]: Chassis fan SysFan3 F1 is ok.
[env_mgr: monitor.chassisFan.ok:notice]: Chassis fan SysFan3 F2 is ok.
[env_mgr: monitor.shutdown.cancel:notice]: Automatic shutdown sequence canceled.
  • Similar errors can be seen using the event notification history show command.  

::> event notification history show -destination snmp-traphost
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
NOTICE        monitor.chassisFan.ok: Chassis fan SysFan2 F1 is ok.
NOTICE        monitor.chassisFan.ok: Chassis fan Fan2 Present is ok.
ALERT         monitor.chassisFan.removed: Chassis fan Fan2 is removed
NOTICE        monitor.chassisFan.ok: Chassis fan SysFan2 F1 is ok.
ERROR         monitor.chassisFan.stop: Chassis fan contains at least one stopped fan: Fan2_1 (0 RPM)

  • The following logs are not finding any FAN-related errors.

SP_IPMI Log:
    Fan1_1           | 70h | ok  | 29.1 | 7900 RPM
    Fan2_1           | 71h | ok  | 29.2 | 8000 RPM
    Fan3_1           | 72h | ok  | 29.3 | 8000 RPM
    Fan4_1           | 73h | ok  | 29.4 | 7900 RPM
    Fan1_2           | 74h | ok  | 29.1 | 7900 RPM
    Fan2_2           | 75h | ok  | 29.2 | 7900 RPM
    Fan3_2           | 76h | ok  | 29.3 | 8000 RPM
    Fan4_2           | 77h | ok  | 29.4 | 7900 RPM

PLATFORM-SENSORS.XML:
Fan1_1        fan        normal        7900        RPM                        600        900
Fan1_2        fan        normal        7900        RPM                        600        900
Fan2_1        fan        normal        7900        RPM                        600        900
Fan2_2        fan        normal        7900        RPM                        600        900
Fan3_1        fan        normal        8100        RPM                        600        900
Fan3_2        fan        normal        8000        RPM                        600        900
Fan4_1        fan        normal        7900        RPM                        600        900
Fan4_2        fan        normal        7900        RPM                        600        900

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