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Card in slot X (1-15B3-1017-32) is not supported in AFF-A700

Views:
222
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
hw
Last Updated:
7/23/2024, 4:44:08 AM

Applies to

  • ONTAP before 9.8 
  • AFF-A700
  • Host Bus Adapter (HBA) Card X91122A

Issue

  • Controllers with HBA adapter card P/N X91122A is showing that model as not supported.
    Example

::> system node node run -node <node_name> -command sysconfig -ac
sysconfig: Card in slot 1 (1-15B3-1017-32) is not supported.
sysconfig: slot 2 OK: X92071A: PMC PM8072; PCI-E quad-port SAS (PM8072)
sysconfig: slot 4 OK: X91440A: 40G high performance
sysconfig: slot 6 OK: X93140A: NetApp NVRAM10
sysconfig: Flash Cache, 1.0TB NVMe SSD card (PN X9170A) in slot 6-1 is not supported on model AFF-A700.
sysconfig: Card in slot 9 (1-15B3-1017-32) is not supported.
sysconfig: slot 10 OK: X91135A: HBA,4-Port FCP Target 32Gb PCIe
sysconfig: No shelf configuration errors detected.

  • In sysconfig -a  Same ports are UP.
    Example:

::> system node node run -node <node_name> -command sysconfig -a
...
slot 10: 40G/100G Ethernet Controller CX5
  e10a MAC Address:   XX:XX:XX:XX:XX:XX (auto-40g_sr4-fd-up)
      QSFP Vendor:         CISCO-AVAGO
      QSFP Part Number:    AFBR-79EBPZ-CS2
      QSFP Serial Number:  AVF2646U565
  e10b MAC Address:   XX:XX:XX:XX:XX:XX (auto-40g_sr4-fd-up)
      QSFP Vendor:         CISCO-AVAGO
      QSFP Part Number:    AFBR-79EBPZ-CS2
      QSFP Serial Number:  AVF2646U567
slot 11: 40G/100G Ethernet Controller CX5
  e11a MAC Address:   XX:XX:XX:XX:XX:XX (auto-40g_sr4-fd-up)
      QSFP Vendor:         CISCO-AVAGO
      QSFP Part Number:    AFBR-79EBPZ-CS2
      QSFP Serial Number:  AVF2646U54H
  e11b MAC Address:   XX:XX:XX:XX:XX:XX (auto-40g_sr4-fd-up)
      QSFP Vendor:         CISCO-AVAGO
      QSFP Part Number:    AFBR-79EBPZ-CS2
      QSFP Serial Number:  AVF2647U38R
...

 

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