CHASSIS POWER SUPPLY NEEDS TO BE REPLACED on AFF A320
Applies to
- AFF A320
- Processor Controller Module (PCM)
- Power Supply Unit (PSU)
Issue
- Autosupports alert on a daily basis for PSU
HA Group Notification (CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 2) ERROR
- EMS alerts will be seen on an hourly basis on both the nodes in HA pair
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Power Out is Critical Low (0 W)
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Curr Out is Critical Low (0 mA)
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Volt Out is Critical High (12598 mV)
Sat Aug 21 00:27:05 +0530 [Node-01: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Power In is Critical Low (0 W)
- The "platform sensors" shows
MULTIFAULT
on the respective PSU. - Node reports
CriticalFruMultiFaultAlert
in sytem health alert output and event logs:
[Node-01: mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process cphm: CriticalFruMultiFaultAlert[XXXXXXX].