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CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1

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Applies to

  • FAS/AFF System
  • ONTAP 9

Issue

  • Observing the following events from the EMS logs.

Node1: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU1.
[Node1: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.
[Node1: monitor: monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1. Disk shelf fault.
[Node1: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU1.
[Node1: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU1.
[Node1: monitor: monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1. Disk shelf fault.
[Node1: schmd: hm.alert.raised:alert]: Alert Id = ShelfPSUFailure_Alert , Alerting Resource = 851473682926095XXXX raised by monitor system-connect
[Node1: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process schm: ShelfPSUFailure_Alert[851473682926095XXXX].
[Node1: cphmd: hm.alert.raised:alert]: Alert Id = CriticalPSUFruOffAlert , Alerting Resource = PSQ09422480XXXX raised by monitor chassis

  • ASUP triggered the following PSU alert:

HA Group Notification (CHASSIS POWER SUPPLY OFF: PS 1) ERROR
HA Group Notification (CHASSIS POWER SUPPLY DEGRADED: PS 1) ERROR

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