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BMC on AFF A800 hung at 5 percent firmware upgrade after ONTAP upgrade

Views:
318
Visibility:
Public
Votes:
2
Category:
aff-series
Specialty:
hw
Last Updated:

 

 

Applies to

  • ONTAP 9
  • AFF A800

Issue

  • Auto firmware upgrade is stuck at 5%.
    ::> system node service-processor image update-progress show
                     In                           Percent
    Node             Progress Start Time          Done    End Time
    ---------------- -------- ------------------- ------- -------------------
    node1            yes      x/xx/xxxx 20:00:34  5       -
    node2            no       -                   0       -
    2 entries were displayed.
  • There are no additional error messages in EMS.
  • Cannot SSH or console cable in - hung screen.

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