BMC boots to Linux shell after SP HBT STOPPED ALERT
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Applies to
- ONTAP 9
- AFF A1K, AFF A90, AFF A70, AFF C80, ASA A1K, ASA A90, ASA A70, FAS90, FAS70
Issue
- Node experiences SP HBT STOPPED Alert and is taken over
[Node-01: spmgrd: sp.heartbeat.stopped:info]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
[Node-01: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
- Node does not reboot due to BMC unresponsive
- Reseat of management module brings the BMC online
- When BMC comes online, it goes to a Linux shell instead of BMC prompt
- BMC event log shows "IPMI not ready" and "Linux Cmds"
Record 266: Mon Jun 08 16:55:51.205039 2026 [BMC.notice]: IPMI not ready & run /usr/local/bin/priv_lan_ipmi_cfg.sh force
Record 267: Mon Jun 08 17:00:01.719567 2026 [BMC.notice]: Restoring private int using Linux Cmds