Skip to main content
NetApp Knowledge Base

BMC Firmware update progress stuck at 100percent after ONTAP upgrade

  1. Last updated
  2. Save as PDF
Views:
83
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
HW
Last Updated:

Applies to

  • FAS8300
  • ONTAP 9
  • Baseboard Management Controller (BMC)

Issue

  • After the automatic BMC upgrade triggered by ONTAP upgrade, the upgrade progress consistently stalls at 100%, whereas typically, after the upgrade is complete, the progress resets to 0.

Cluster::> system service-processor image update-progress show

                 In                           Percent

Node             Progress Start Time          Done    End Time

---------------- -------- ------------------- ------- -------------------

node-1         no       5/27/2025 11:36:37  100     5/27/2025 11:43:04

node-2         no       5/27/2025 11:09:05  0       5/27/2025 11:17:12

  • Rebooting the BMC doesn't change anything.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.