Automatic shutdown sequence canceled

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Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

FAS8300
FAS8700
BMC FW 13.5

Issue

System generates the following AutoSupport alert

Call home for BATTERY (wrong charge) WARNING.

The following messages can be seen in the EMS log

[Node-01: env_mgr: nvmem.battery.wrongCharge:alert]: The NVMEM battery charger is charging the battery even though the battery is not requesting to be charged. To prevent data loss, the system will shut down in 24 hours.

[Node-01: env_mgr: callhome.battery.warning:alert]: Call home for BATTERY (wrong charge) WARNING.

[Node-01: env_mgr: nvmem.battery.normalCharge:notice]: The NVMEM battery charging status is normal.

[Node-01: env_mgr: monitor.shutdown.cancel:notice]: Automatic shutdown sequence canceled.

BMC FW upgraded to 13.5
- NVMEM battery messages no longer appear

Following message is still logged:

Sun Aug 22 08:46:18 +0200 [Node-01: env_mgr: monitor.shutdown.cancel:notice]: Automatic shutdown sequence canceled.

Sun Aug 22 09:46:19 +0200 [Node-01: env_mgr: monitor.shutdown.cancel:notice]: Automatic shutdown sequence canceled.

Sun Aug 22 10:46:19 +0200 [Node-01: env_mgr: monitor.shutdown.cancel:notice]: Automatic shutdown sequence canceled