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Automatic BMC upgrade fails after ONTAP upgrade

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fas-systems
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hw
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Applies to

  • ONTAP
  • AFF-A400, AFF-C400, FAS8700, FAS8300

Issue

After an ONTAP upgrade, the BMC may not automatically update. You may see the following errors in sp-mgmt-mlog-txt in ASUP:
 
[kern_servprocd:info:5914] 0x80905a000: 0: NOTICE: Servprocd::SpUpdate:  monitorUpdate: Waiting for BMC update to complete. Monitor count=(0), sleep 30 seconds...
[kern_servprocd:info:5914] 0x80905a000: 0: ERR: Servprocd::SpUpdate:  servprocd_cpmi_get_fw_update_info: cpmi_get_fw_update_info(0x10) Failed.
[kern_servprocd:info:5914] 0x80905a000: 0: ERR: Servprocd::SpUpdate: monitorUpdtPrgrs: unable to get firmware update progress. 
[kern_servprocd:info:5914] 0x80905a000: 0: NOTICE: Servprocd::SpUpdate:  lookup_bmc_updt_str: BMC update - Triggered but not started.(0x0)

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