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Amber LED Light and "Bat_Full_Cap: Current Sensor 95 LNC/LCR" Error on AFF-C30 system

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Category:
fas-systems
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hw
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Applies to

  • AFF C30
  • BMC FW 19.1P1

Issue

  • System experiences a panic or unexpected takeover event.
  • The amber LED on the back of the controller lights up.
  • system health alert show command does not display any active alerts.
  • system controller service-event show displays events related to the NVRAM battery.

::> system controller service-event show
Node ID Event Location Event Description
---------------- --- ---------------------------------- ----------------------
NodeA 1 NV Battery on Controller B Bat_Full_Cap: Current Sensor 95 LNC
NodeB 2 NV Battery on Controller B Bat_Full_Cap: Current Sensor 95 LCR

  • system controller show reports the status as OK.

::> system controller show
Controller Name     System ID     Serial Number     Model    Status
------------------------- ------------- ----------------- -------- -----------
NodeA                    539037035     ******      AFF-C30  ok
NodeB                    539037065     ******      AFF-C30  ok
2 entries were displayed.

  • Rebooting the controller does not resolve the amber LED or the alert situation.
  • SP-LATEST-IPMI log shows Current Sensor 95 LNC/LCR error.
hsamcmd --fault-show-all
===============================
tag  origin  fld                                     fault reason                                    count  time                       
---- ------- ----                                    -------------                                   ------ -----                      
1    bmc     /chassis-1/controller-a/nvbatt-1        Bat_Rem_Cap: Current Sensor 94 LNC              1      
2    bmc     /chassis-1/controller-a/nvbatt-1        Bat_Rem_Cap: Current Sensor 94 LCR              1      
3    bmc     /chassis-1/controller-a/nvbatt-1        Bat_Full_Cap: Current Sensor 95 LNC             1      
4    bmc     /chassis-1/controller-a/nvbatt-1        Bat_Full_Cap: Current Sensor 95 LCR             1      
5    bmc     /chassis-1/controller-a/nvbatt-1        Bat_Dstg_Cycles: Battery Sensor 99 Fault        2      

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