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Aggregate offline due to shelf removal

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Category:
data-ontap-8
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hw
Last Updated:

Applies to

  • FAS8200
  • 9.8P19

Issue

  • Aggregate offline due to shelf removal
  • sysconfig - r  shows

*** This system has failed.
Any adapters shown below are those of the live partner, nodename
Aggregate aggr_name (failed, raid_tec, partial) (block checksums)
Plex /AGGR_name/plex0 (offline, failed, inactive)
RAID group /aggr_name/plex0/rg0 (partial, block checksums)

RAID Disk Device   HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
--------- ------   ------------- ---- ---- ---- ----- --------------    --------------
tparity FAILED    N/A                        5614621/ -
dparity  0c.31.0  0c    31  0   SA:B   0  FSAS  7200 5614621/11498743808 5625872/11521787400
parity FAILED    N/A                        5614621/ -
data     0c.41.22 0c    41  22  SA:B   0  BSAS  7200 1695466/3472315904 1695759/3472914816
[...]
data FAILED    N/A                        5614621/ -
data     2d.33.0  2d    33  0   SA:A   0  FSAS  7200 5614621/11498743808 5625872/11521787400
data FAILED    N/A                        5614621/ -
data FAILED    N/A                        5614621/ -
data     2d.33.2  2d    33  2   SA:A   0  FSAS  7200 5614621/11498743808 5625872/11521787400
data FAILED    N/A                        5614621/ -
Raid group is missing 10 disks.

  • Following events are seen in EMS
    • Multiple disks report as missing

[nodename: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk /aggr_name/plex0/rg0/0b.38.21 Shelf 38 Bay 21 [NETAPP   X316_HAKPE06TA07 NA00] S/N [XXXXXXXXXX] UID [5000CCA2:55635228:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is missing.
[nodename: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk /aggr_name/plex0/rg0/0b.37.22 Shelf 37 Bay 22 [NETAPP   X316_TTCRE06TA07 NA03] S/N [XXXXXXXXXX] UID [50000397:88131804:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is missing.

  • Raid group is then reported as degraded
[nodename: config_thread: raid.rg.degraded:notice]: : Raid group /aggr_name/plex0/rg0 is degraded
  • Multidisk error and no valid paths to disks

[nodename: config_thread: cf.multidisk.fatalProblem:error]: Node encountered a multidisk error or other fatal error while waiting to be taken over. aggr aggr_name : raid volfsm, fatal multi-disk error..  Raid type - raid_tec Group name plex0/rg0 state NORMAL. 6 disks failed in the group. Disk 0b.38.21 Shelf 38 Bay 21 [NETAPP   X316_HAKPE06TA07 NA00] S/N [XXXXXXXXXX] UID [5000CCA2:55635228:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] error: disk does not exist. Disk 0b.37.21 Shelf 37 Bay 21 [NETAPP   X316_TTCRE06TA07 NA03] S/N [XXXXXXXXXX] UID [50000397:881318A0:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] error: no valid path to disk. Disk 0b.38.22 Shelf 38 Bay 22 [NETAPP   X316_HAKPE06TA07 NA00] S/N [XXXXXXXXXX] UID [5000CCA2:556543E0:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] error: disk does not exist. Disk 0b.37.22 Shelf 37 Bay 22 [NETAPP   X316_TTCRE06TA07 NA03] S/N [XXXXXXXXXX] UID [50000397:88131804:00000000:00000000:000.

 

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