Skip to main content
NetApp Knowledge Base

Aggregate down due to missing (Faulty) disks

Views:
155
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
HW
Last Updated:
8/14/2024, 11:18:22 AM

Applies to

DS460 Drawer

Issue

  • Missing disks in a drawer would lead to an aggregate going offline.
  • FlexGroup volumes may go into an inconsistent state.
  • IOM Modules show OK status.
  • Drawer would be missing (no errors even reported) but disks for that drawer may be reported as faulty. Example:

::> system node run -node node_name -command storage show fault
No faults found in storage subsystem

::> system node run -node node_name -command storage show fault -v
Enclosure Status: normal
Channel: 0a
Shelf: 2
Shelf Type: DS460-12
Product Serial Number: SHABC0123456789
Module Type: IOM12
Disk Elements:
Element Status                  Status Bytes  Status Descriptions
  0 [Bay  0]: OK                01,00,00,38   BYPASSED A, DEVICE OFF, FAULT REQSTD
 (...)
 11 [Bay 11]: OK                01,0B,00,38   BYPASSED A, DEVICE OFF, FAULT REQSTD
 12 [Bay  0]: OK                01,00,00,00
 (...)

  • Issue remains after drawer and snake cable re-seat.
  • Issue remains after  IOM modules (one at a time) re-seat

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.