Skip to main content
NetApp Knowledge Base

After adding disk one DCM displays CRITICAL

  1. Last updated
  2. Save as PDF
Views:
41
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
HW
Last Updated:

Applies to

DS460C shelves

Issue

  • Event Message error:

12/23/2024 13:48:46 node-01  ALERT         monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
12/23/2024 13:48:46 node-02  ALERT         monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
12/23/2024 13:46:13 node-01  ALERT         monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
12/23/2024 13:46:13 node-02  ALERT         monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
12/23/2024 13:36:37 node-01  ALERT         ses.shelf.drwr.phy.rateunkwn: Drive shelf 32, module B, drawer 5, PHY 0 is reporting an unknown link rate.
12/23/2024 13:33:15 node-02  ALERT         ses.shelf.drwr.phy.rateunkwn: Drive shelf 32, module B, drawer 5, PHY 0 is reporting an unknown link rate.
12/23/2024 13:06:37 node-01  ALERT         ses.shelf.drwr.phy.rateunkwn: Drive shelf 32, module B, drawer 5, PHY 0 is reporting an unknown link rate.
12/23/2024 13:03:15 node-02  ALERT         ses.shelf.drwr.phy.rateunkwn: Drive shelf 32, module B, drawer 5, PHY 0 is reporting an unknown link rate.

  • DS460C reports a critical fault from one of the DCM elements in STORAGE-FAULT

Enclosure Status: information
Channel: 0b
Shelf: 32
Shelf Type: DS460-12
Product Serial Number: SHJSG2315000395
Module Type: IOM12B

Drawers Control Module:
Element Status Status Bytes Status Descriptions
1 [IOM12B A] : OK 01,00,01,01 REPORT, TYPE BIT0
2 [IOM12B A] : OK 01,00,01,01 REPORT, TYPE BIT0
3 [IOM12B A] : OK 01,00,01,01 REPORT, TYPE BIT0
4 [IOM12B A] : OK 01,00,01,01 REPORT, TYPE BIT0
5 [IOM12B A] : OK 01,00,01,01 REPORT, TYPE BIT0
6 [IOM12B B] : OK 01,00,01,01 REPORT, TYPE BIT0
7 [IOM12B B] : OK 01,00,01,01 REPORT, TYPE BIT0
8 [IOM12B B] : OK 01,00,01,01 REPORT, TYPE BIT0
9 [IOM12B B] : OK 01,00,01,01 REPORT, TYPE BIT0
10 [IOM12B B] : CRITICAL 02,40,00,00 FAIL

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.