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AFF C250 shuts down due to Unknown SYSTEM_RESET

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Category:
ontap-9
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hw
Last Updated:

Applies to

  • AFF C250

Issue

  • Node shut down due to error below.
89b | 06/15/2025 | 16:28:27 | Watchdog 2 Watchdog2 | Timer interrupt | Asserted
89c | 06/15/2025 | 16:28:28 | Watchdog 2 Watchdog2 | Hard reset | Asserted
89d | 06/15/2025 | 16:28:29 | Unknown SYSTEM_RESET | State Asserted
89e | 06/15/2025 | 16:28:29 | Platform Alert SNMP_TRAP | Platform generated SNMP trap, OEM format | Asserted
89f | 06/15/2025 | 16:28:29 | Platform Alert SNMP_TRAP | Platform generated SNMP trap, OEM format | Asserted
8a0 | 06/15/2025 | 16:29:29 | Power Unit PowerUnit | Power off/down | Asserted
8a1 | 06/15/2025 | 16:29:29 | Platform Alert SNMP_TRAP | Platform generated SNMP trap, OEM format | Asserted
8a2 | 06/15/2025 | 16:32:23 | Power Unit PowerUnit | Power off/down | Deasserted
8a3 | 06/15/2025 | 16:32:24 | Platform Alert SNMP_TRAP | Platform generated SNMP trap, OEM format | Asserted
8a4 | 06/15/2025 | 16:32:48 | Power Supply PSU1_status | Presence detected | Asserted
8a5 | 06/15/2025 | 16:32:48 | Power Supply PSU2_status | Presence detected | Asserted
8a6 | 06/15/2025 | 16:32:48 | Power Supply PSU1_VIN_TYPE | Presence detected | Asserted
8a7 | 06/15/2025 | 16:32:48 | Power Supply PSU2_VIN_TYPE | Presence detected | Asserted
8a8 | 06/15/2025 | 16:32:48 | Battery Bat_Power_Fault | State Deasserted
8a9 | 06/15/2025 | 16:32:48 | Battery Bat_Dsg_FET_Flt | State Asserted
8aa | 06/15/2025 | 16:32:48 | Battery Bat_Chg_FET_Flt | State Asserted
8ab | 06/15/2025 | 16:32:48 | Battery Bat_Pack_Invalid | State Deasserted
8ac | 06/15/2025 | 16:32:48 | Battery Bat_Lrn_Active | State Deasserted
8ad | 06/15/2025 | 16:32:48 | Other FRU FRU Presence |
8ae | 06/15/2025 | 16:32:48 | Other FRU FRU Presence |
8af | 06/15/2025 | 16:32:48 | Other FRU FRU Presence |
8b0 | 06/15/2025 | 16:32:48 | Other FRU FRU Presence |
8b1 | 06/15/2025 | 16:32:51 | OEM record c0 | 000000 | 000105000000
8b2 | 06/15/2025 | 16:33:00 | Critical Interrupt #0x31 | Bus Correctable error | Asserted
8b3 | 06/15/2025 | 16:33:00 | Critical Interrupt #0x31 | Bus Correctable error | Asserted
  • There is no error in console log.

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