AFF A700s node failing to boot
Applies to
- ONTAP 9
- AFF A700s
Issue
- After power cycling the node from BMC and MB reseat, the node fails to boot, reporting the following errors:
May 22 20:41:01 [node:monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
KCS cmd 0x01 nf 0x6: Failed to start write
ipmi0: KCS Error Data ff
DIMM14-> HYNIX Part# 69003976-I00-NTA Serial: AD-01-1719-51DDADB9
ipmi0: KCS Error Data ff
ipmi0: KCS: Error retry exhausted
DIMM15-> HYNIX Part# 69003976-I00-NTA Serial: AD-01-1719-51DDAEAB
=>bmc state is 1
May 22 20:41:14 [node:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (not present) CRITICAL.
- "boot_diags" was executed from loader and check was failed for Chassis Fan.
Fan: FAILED
Expect: 8 Present: 6
Fan_1 18144RPM
Fan_2 0RPM
Fan_3 18144RPM
Fan_4 0RPM
Fan_5 18240RPM
Fan_6 18144RPM
Fan_7 18336RPM
Fan_8 18144RPM
- Two chassis fans reporting issue and the NVRAM battery were reseated, however, issue remains.
- Cluster is running the latest BMC FW version 1.95.