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AFF A700s node failing to boot

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Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • AFF A700s

Issue

  • After power cycling the node from BMC and MB reseat, the node fails to boot, reporting the following errors:
May 22 20:41:01 [node:monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
KCS cmd 0x01 nf 0x6: Failed to start write
ipmi0: KCS Error Data ff
DIMM14-> HYNIX Part# 69003976-I00-NTA     Serial: AD-01-1719-51DDADB9
ipmi0: KCS Error Data ff
ipmi0: KCS: Error retry exhausted
DIMM15-> HYNIX Part# 69003976-I00-NTA     Serial: AD-01-1719-51DDAEAB
=>bmc state is 1
May 22 20:41:14 [node:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (not present) CRITICAL.
 
  • "boot_diags" was executed from loader and check was failed for Chassis Fan.
Fan: FAILED
Expect: 8 Present: 6
Fan_1    18144RPM
Fan_2        0RPM
Fan_3    18144RPM
Fan_4        0RPM
Fan_5    18240RPM
Fan_6    18144RPM
Fan_7    18336RPM
Fan_8    18144RPM
 
  • Two chassis fans  reporting issue and the NVRAM battery were reseated, however, issue remains.
  • Cluster is running the latest BMC FW version 1.95.

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