AFF A250 node down due to power loss

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Visibility:: Public

Votes:: 1

Category:: aff-series

Specialty:: hw

Last Updated:

Applies to

AFF A250
BMC FW 15.4

Issue

AFF A250 node went down with logs indicating a power issue

 1a2 | 01/01/2000 | 00:00:37 | Battery #0x4f | State Deasserted
 1a3 | 01/01/2000 | 00:00:21 | Battery #0x4a | State Deasserted
 1a4 | 01/01/2000 | 00:00:21 | Battery #0x4b | State Asserted
 1a5 | 01/01/2000 | 00:00:22 | Battery #0x4c | State Asserted
 1a6 | 01/01/2000 | 00:00:22 | Battery #0x4d | State Deasserted
 1a7 | 01/01/2000 | 00:00:22 | Other FRU #0x50 | 
 1a8 | 01/01/2000 | 00:00:22 | Other FRU #0x50 | 
 1a9 | 01/01/2000 | 00:00:22 | Other FRU #0x50 | 
 1aa | 01/01/2000 | 00:00:22 | Other FRU #0x50 | 
 1ab | 01/01/2000 | 00:00:28 | Power Supply #0x20 | Presence detected | Asserted
 1ac | 01/01/2000 | 00:00:28 | Power Supply #0x25 | Presence detected | Asserted
 1ad | 01/01/2000 | 00:00:37 | Battery #0x4f | State Deasserted
 1ae | 01/01/2000 | 00:05:37 | Power Unit #0x60 | Power cycle | Asserted
 1af | 01/01/2000 | 00:05:55 | System Event #0xff | Timestamp Clock Sync | Asserted
 1b0 | 12/21/2021 | 02:40:22 | System Event #0xff | Timestamp Clock Sync | Asserted
 1b1 | 12/21/2021 | 02:41:32 | Power Unit #0x60 | Power off/down | Asserted

Partner node shows no power alerts
Down node required manually booting ONTAP
Following booting ONTAP node, voltage alerts seen from BMC

 1bd | 01/02/2022 | 19:24:46 | Voltage #0x30 | Upper Non-critical going high
 1be | 01/02/2022 | 19:26:54 | Voltage #0x30 | Upper Non-critical going high
 1bf | 01/02/2022 | 23:16:24 | Voltage #0x30 | Upper Non-critical going high
 1c0 | 01/02/2022 | 23:18:33 | Voltage #0x30 | Upper Non-critical going high
 1c1 | 01/03/2022 | 06:14:46 | Voltage #0x30 | Upper Non-critical going high
 1c2 | 01/03/2022 | 06:16:54 | Voltage #0x30 | Upper Non-critical going high