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AFF-A400 Node goes down with no error message

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF-A400

Issue

  • AFF A400 node goes down with no associated error messages logged. 
  • BMC is inaccessible remotely and no output when connected to console port of the node.
  • BMC logs doesn't indicate any issues.
  • In autosupport, we can see cluster ports e3a and e3b links going down while node is rebooting

DMESG:

[75482] e3a: [eid:3]link status: down speed: 100000
[75482] e3b: [eid:2]link status: down speed: 100000

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