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CONTAP-608818: Incorrect ASUP sent after WDR: Call home for CONTROLLER TAKEOVER COMPLETE MANUAL

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hw
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Issue

  • BMC reset would trigger ONTAP panic.
  • However, the node that got reset by BMC was not in a state to talk to partner via IC about its HA state transition from SF_UP to SF_DUMPCORE.

[?]   Tue Oct 07 00:08:49 +0000 [xxx: idle: cpu23: cf.fm.localFwTransition:debug]: params: {'prevstate': 'SF_UP', 'newstate': 'SF_DUMPCORE', 'progresscounter': '28'}
[?]   Tue Oct 07 00:08:49 +0000 [xxx: idle: cpu23: *ha.panicInfoNotSent:notice]: Local node cannot send a panic information message to the HA partner over the HA interconnect due to error: Not HA, or not ESX/MVRD layer 3. Partner name: xxx. Partner system ID: 538233958.*
[?]   Tue Oct 07 00:08:49 +0000 [xxx: idle: cpu23: cf.fm.localFwTransition:debug]: params: {'prevstate': 'SF_DUMPCORE', 'newstate': 'SF_SPARECORE', 'progresscounter': '29'}

  • Before the partner completed the countdown to takeover, ONTAP initiated an SP power cycle to clear the error condition.
  • It was unable to communicate with the HA partner, which would have caused callhome automatic.
  • This triggered an expected hwassist trap to HA, which considered the power cycle as a manually triggered takeover.

 

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