Skip to main content
NetApp Knowledge Base

CONTAP-606275: Sys ids in Mailbox headers do not get updated during controller upgrade

  1. Last updated
  2. Save as PDF
Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

During a 4-node MCC upgrade, one node selected the wrong mailbox disks after reboot, causing issues with bidirectional failover under the 'cluster HA' configuration due to problems with the on-disk mailboxes.
Warning: Cluster HA is not working correctly. Make sure that both nodes are healthy by using the "cluster show" command; then reconfigure cluster HA to correct the configuration. Check the output of "cluster ha show" following the reconfiguration to verify node health. If reconfiguring cluster HA does not resolve the issue, contact technical support for assistance.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.