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CONTAP-467339: "gzip error" support log collection status reported by Ethernet switch health monitor

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Category:
ontap-9
Specialty:
hw
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Issue

  • The following status for support log collection by the Ethernet switch health monitor is seen.


cluster1::> system switch ethernet log show -instance
                    Switch Name: cs1
           Periodic Log Enabled: true
            Periodic Log Status: Periodic log collection has been scheduled to run every hour.
    Last Periodic Log Timestamp: 12/2/2025 12:30:15
        Periodic Log Filename: cluster1:/mroot/etc/log/shm-cluster-info.tgz
          Support Log Requested: false
             Support Log Status: Failure in support collection process: gzip error. <<<<<
     Last Support Log Timestamp: 12/2/2025 12:24:30
         Support Log Filename: cluster1:/mroot/etc/log/shm-cluster-log.tgz
  • The Ethernet switch health monitor daemon (cshmd) might have crashed.

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