Skip to main content
NetApp Knowledge Base

CONTAP-390026: Shelf module intermittently unavailable on AFF A90

  1. Last updated
  2. Save as PDF
Views:
85
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

  • The following error is seen and cleared on its own after some time:

ses.status.ModuleError: FS4483NSM16E (S/N 1234567890) shelf 0 on channel 0s PCI switch error for PCI Switch 1: status not available; status not available. This element is on the rear of the shelf at the top, on shelf module (A).
  • In the Storage Shelf log, confirm that the status is Normal.

STORAGE-SHELF.XML
Shelf Name        1.0
Shelf UID        *****
Shelf Vendor        NETAPP
Shelf Product Identification        FS4483NSM16E
Shelf Serial Number        *******
Disk Count        48
Shelf State        Online
Shelf Operational Status        Normal

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.