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CONTAP-375087: False Alert SPAutoUpgradeFailedMajorAlert during successful Service Processor automatic firmware update

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ontap-9
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hw
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Issue

After ONTAP upgrade, health alert SPAutoUpgradeFailedMajorAlert is generated despite the autoupgrade being completed
Cluster::*> system health alert show
               Node: Node-02
           Alert ID: SPAutoUpgradeFailedMajorAlert
           Resource: SP Upgrade
           Severity: Major
    Indication Time: Sat May 03 08:08:55 2025
           Suppress: false
        Acknowledge: false
     Probable Cause: A Service Processor automatic firmware update failure
                     was detected, which can result in Service Processor
                     not being updated to the latest available compatible
                     firmware package.
    Possible Effect: Suboptimal system behavior can result from Service
                     Processor not being updated to the latest available
                     compatible firmware package.
 Corrective Actions: 1. Use the "system service-processor image show" command to
display the firmware version that SP is currently booted from.
                     2. Manually upgrade Service Processor by using the "system
                     service-processor image update" command.
                     3. Allow sufficient time for the system to update Service
Processor firmware to the specified SP firmware package.
                     4. Contact the technical support if the alert persists.
 
Cluster::*> system health subsystem show
Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor degraded
 

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