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CONTAP-320179: Disk type X357_SLBPE3T8ATE firmware NA51 experience high failure rate

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54
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Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

  • Disk drive disconnects
    pmcsas_admin_0: sas.adapter.debug:info]: params: {'adapterName': '0a', 'debug_string': 'BAD destination on OPEN (0x14) -- delaying: dev 0b.00.22, cdb 0x28:d98cc920:0008 (0/90181), NDU 0x0'}

  • System attempts to recover the drive
    scsi_cmdblk_strthr_admin: disk.timeout.flush.start:debug]: Aggressive timeout flush started on disk 0a.00.22.

  • Disk drive ends up missing
    svc_queue_thread: cf.disk.inventory.mismatch:error]: Status of the disk ?.? (6000C500:EC999027:500A0981:00000001:00000000:00000000:00000000:00000000:00000000:00000000) has recently changed or the node (node-01) is missing the disk.

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