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CONTAP-318286: high amount of sas.device.timeout on multiple disks of model X389A and X397A

  1. Last updated
    May 14, 2025
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Category:
ontap-9
Specialty:
hw
Last Updated:
5/14/2025, 6:23:05 PM

Issue

Example messages:
Tue Nov 05 10:16:00 +0100 [backup-01: pmcsas_timeout_0: sas.device.quiesce:debug]: Adapter 0 encountered a command timeout on disk device 0a.02.5. Quiescing the device.
Tue Nov 05 10:16:12 +0100 [backup-01: pmcsas_timeout_0: sas.device.timeout:error]: Adapter 0 encountered a device timeout on Disk device 0a.02.5.
Tue Nov 05 10:16:12 +0100 [backup-01: scsi_cmdblk_strthr_admin: scsi.cmd.abortedByHost:error]: Disk device 0a.02.5: Command aborted by host adapter: ...
Tue Nov 05 10:16:12 +0100 [backup-01: scsi_cmdblk_strthr_admin: scsi.cmd.retrySuccess:debug]: Disk device 0b.02.5: request successful after retry #1/#0: ...
 

 

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