Skip to main content
NetApp Knowledge Base

CONTAP-249770: NVIDIA SN2100 switches shown as "unsupported"

Views:
279
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

  • An NVIDIA SN2100 Ethernet switch might be shown as "unsupported" in ONTAP Ethernet Switch Health Monitor (CSHM), despite being listed in NetApp Hardware Universe as supported.

[Cluster::> system health alert show Node: Node-01 Alert ID: UnsupportedSwitch_Alert Resource: Switch-01 Severity: Major Indication Time: Fri Jun 07 09:27:23 2024 Suppress: false Acknowledge: false Probable Cause: Unsupported Ethernet switch is detected. Possible Effect: Communication problems and network connectivity issues occur.

Corrective Actions: Unsupported Ethernet switch "Switch-01" found.

Connect a supported Ethernet switch to the network.]

  • When checking the switch, you can see that the switch part number is set to X190006-PE:
[cumulus@Switch-01:mgmt:~$ nv show platform hardware

operational applied ------------- ------------------------------- ------- base-mac XX:XX:XX:XX:XX:XX cpu x86_64 Intel Atom C2558 2.40GHz disk-size 14.00 GB manufacturer Mellanox memory 7.49 GB model X86_MSN2100 onie-version 2021.02-5.3.0006-115200 part-number X190006-PE <<<<<<<<<< platform-name x86_64-mlnx_x86-r0 port-layout 16 x 100G-QSFP28 product-name MSN2100 serial-number XXXXXXXXXXXX system-mac XX:XX:XX:XX:XX:XX asic-model Spectrum asic-vendor Mellanox cumulus@Switch-01:mgmt:~$]

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.