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CONTAP-249770: NVIDIA SN2100 switches shown as "unsupported"

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ontap-9
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Issue

  • An NVIDIA SN2100 Ethernet switch might be shown as "unsupported" in ONTAP Ethernet Switch Health Monitor (CSHM), despite being listed in NetApp Hardware Universe as supported.

[Cluster::> system health alert show Node: Node-01 Alert ID: UnsupportedSwitch_Alert Resource: Switch-01 Severity: Major Indication Time: Fri Jun 07 09:27:23 2024 Suppress: false Acknowledge: false Probable Cause: Unsupported Ethernet switch is detected. Possible Effect: Communication problems and network connectivity issues occur.

Corrective Actions: Unsupported Ethernet switch "Switch-01" found.

Connect a supported Ethernet switch to the network.]

  • When checking the switch, you can see that the switch part number is set to X190006-PE:
[cumulus@Switch-01:mgmt:~$ nv show platform hardware

operational applied ------------- ------------------------------- ------- base-mac XX:XX:XX:XX:XX:XX cpu x86_64 Intel Atom C2558 2.40GHz disk-size 14.00 GB manufacturer Mellanox memory 7.49 GB model X86_MSN2100 onie-version 2021.02-5.3.0006-115200 part-number X190006-PE <<<<<<<<<< platform-name x86_64-mlnx_x86-r0 port-layout 16 x 100G-QSFP28 product-name MSN2100 serial-number XXXXXXXXXXXX system-mac XX:XX:XX:XX:XX:XX asic-model Spectrum asic-vendor Mellanox cumulus@Switch-01:mgmt:~$]

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