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CONTAP-187143: Interconnect ports e0a/e0b down on AFF-A400

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21
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

  • HA Interconnect ports e0a and e0b offline with storage failover status:
    ::*> storage failover show -node *
    Takeover
    Node Partner Possible State Description
    -------------- -------------- -------- -------------------------------------
    node_name-1 node_name-2 false Waiting for scc63n08b, Takeover is
    not possible: Storage failover
    interconnect error, NVRAM log not
    synchronized
    node_name-2 node_name-1 false Waiting for scc63n08a, Takeover is
    not possible: Storage failover
    interconnect error, NVRAM log not
    synchronized
    2 entries were displayed.

  • HA interconnect ports not recoverable in the ONTAP CLI with:
    ::*> system ha interconnect status show -node *
    Node: node_name-1
    Link 0 Status: down
    Link 1 Status: down
    Is Link 0 Active: false
    Is Link 1 Active: false
    IC RDMA Connection: down
    Node: node_name-2
    Link 0 Status: down
    Link 1 Status: down
    Is Link 0 Active: false
    Is Link 1 Active: false
    IC RDMA Connection: down
    2 entries were displayed.

  • HA interconnect cable loopback shows operational link up in one of the controllers

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