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CONTAP-176534: Disk firmware update to NA54 failure on X4016S17333T8NTE drives running NA50

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ontap-9
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hw
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Issue

  • Disks of type X4016S17333T8NTE on NA50 firmware fail to update via background disk firmware update (BDFU):
    [cluster-01: bg_disk_fw_update_admin: bdfu.selected:info]: Disk e2a.04.2.11 [NETAPP X4016S17333T8NTE NA50] S/N [S60MNE0R900080] selected for background disk firmware update.
    [cluster-01: dynamic_dev_qual_admin: dfu.firmwareDownloading:info]: Now downloading firmware file /etc/disk_fw/X4016S17333T8NTE.NA54.LOD on 1 disk(s) of plex [Pool0]...
    [cluster-01: scsi_cmdblk_strthr_admin: disk.senseError:error]: Disk e2a.04.2.8: op 0x3b sector 0 SCSI:illegal request - (5 0 0 13)
    [cluster-01: dynamic_dev_qual_admin: dfu.fwDownloadFailedStatus:error]: Status: (0x5/0x24/0x0) (SCSI sense 0x5/0x0/0x0/0x13)
    [cluster-01: dynamic_dev_qual_admin: dfu.fwDownloadFailedWbuf:error]: Write buffer command failed to Disk e2a.04.2.11 [NETAPP X4016S17333T8NTE NA54] S/N [S60MNE0R900080].
  • BDFU continues to retry the update but fails each time with same errors as above.

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