Skip to main content
NetApp Knowledge Base

CHW-3751: IONIC 100G NIC becomes unresponsive causing panic

Views:
7
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

Node panics hours after partner node panicked during cluster switch firmware upgrade
PANIC: Process secd unresponsive for 180 seconds in process nodewatchdog on release 9.16.1P7 (C) on Thu Mar 12 05:11:13 CET 2026
Numerous vifmgr.rpc.nblade.timeouts:error messages seen in the EMS log
<118>[14607841] 3/12/2026 02:04:20  ntapM01-04       ERROR         vifmgr.rpc.nblade.timeouts: The virtual interface manager is not receiving responses from the node's networking component.
<118>[14607841] 3/12/2026 02:04:08  ntapM01-04       ERROR         vifmgr.reach.err: Network port e0b on node ntapM01-04 encountered errors while scanning for reachability. Reachability was detected to the following broadcast domains: -.
<118>[14607841] 3/12/2026 02:03:08  ntapM01-04       ERROR         vifmgr.reach.err: Network port e0a on node ntapM01-04 encountered errors while scanning for reachability. Reachability was detected to the following broadcast domains: -.
<118>[14607841] 3/12/2026 02:02:16  ntapM01-04       ERROR         vifmgr.rpc.nblade.timeouts: The virtual interface manager is not receiving responses from the node's networking component.
<118>[14607841] 3/12/2026 02:02:08  ntapM01-04       ERROR         vifmgr.reach.err: Network port e0M on node ntapM01-04 encountered errors while scanning for reachability. Reachability was detected to the following broadcast domains: -.
Dual 100G Ethernet Controller IONIC NIC is on firmware 1.4.0-E-114

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.