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CHW-3545: System continuously rebooting due to T6 fatal error

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ontap-9
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HW
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Issue

  • After a T6 fatal error is encountered and the workaround for CONTAP-170030 is followed, the affected node is stuck in a continous boot-loop
  • An string of errors similar to the below are seen on the console:
    t6nex0: command 0x6 in mbox 4 timed out (0x8014c010).
    t6nex0: mbox 4 cmdsent 06a0000000000001 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    t6nex0: mbox 4 current 06a0000000000001 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000 0000000000000000
    t6nex0: firmware reports adapter error: Crash (0x8014c010)
    t6nex0: encountered fatal error, adapter stopped (1).
    PANIC : page fault (supervisor write data, page not present) on VA 0x48 cs:rip 0x20:0xffffffff80670c05 rflags 0x10246


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