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CHW-3373: X60143A 4p 64Gb FC "Device 155/0/0 (IO1) missing"

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hw
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Issue

The following errors are observed on the node:

  • Node is down with the alarm:

clam.node.ooq: Node (name=xxx, ID=1004) is out of CLAM quorum
  • The BMC of the down node show the logs:

2/chassis-1/controller-a/pcie-1 Device 155/0/0 (IO1) missing
  • During a controller power cycle, the node lands on the LOADER prompt with the error:

BIOS Version: 21.1.2
...
Loading Device Drivers ...
Configuring Devices ...
Device 155/0/0 (IO1) missing
Device(s) in slot missing, attempting to recover it.
System is resetting.
...
BIOS POST Failure(s) detected: PCIe device missing error detected. Abort AUTOBOOT

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