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CHW-2469: M.2 device giving "callhome.hm.alert.major:alert BootmediaWarnAlert" mSATA error

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ontap-9
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hw
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Issue

  • EMS reports BootmediaWarnAlert in FAS8300, FAS8700, AFF A400, AFF A250, and FAS500f platforms.
    [Node A: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nphm: BootmediaWarnAlert[mSATA (XXXXXXX)].
  • The system health alert show command produces the following:
    Node cluster1-01
    Monitor controller
    Alert ID BootmediaWarnAlert
    Alerting Resource mSATA (xxxx)
    Subsystem Motherboard
    Indication Time Thu Nov 18 06:05:26 2021
    Perceived Severity Major
    Probable Cause hardware_degrading
    Description Boot device is wearing out due to write operations in the form of regular updates.
    Corrective Actions 1. Contact technical support to obtain a new boot device.
    2. If possible, perform a takeover of this node and bring the node down for maintenance.
    3. Refer to the "Boot media replacement guide for your given hardware platform" to replace the boot device.
    4. Update the boot device with the appropriate Data ONTAP version.
    5. Bring the storage system online.

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