Skip to main content
NetApp Knowledge Base

CHW-2391: VifMgr hangs with X1151A adapter installed on a fixed ONTAP version for bug 1492208

  1. Last updated
  2. Save as PDF
Views:
27
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

Unable to run network related commands like 'network interface show', 'network port show'.
Slowness observed when running other commands.
'Event log show' throwing "Nblade.longRunningRpcOp:error" and "vifmgr.rpc.nblade.timeouts:error"
Wed Sep 27 01:39:13 +0800 [Cluster-08: NBRpcSvrSched: Nblade.longRunningRpcOp:error]: Detected a long-running RPC operation (procedure number 20) for RPC server nitro_cfg. The server has not responded in 263122 seconds, which is over the threshold of 3600 seconds.
Sun Sep 24 00:20:39 +0800 [Cluster-07: vifmgr: vifmgr.rpc.nblade.timeouts:error]: The virtual interface manager is not receiving responses from the node's networking component.
Sun Sep 24 00:24:45 +0800 [Cluster-07: vifmgr: vifmgr.rpc.nblade.timeouts:error]: The virtual interface manager is not receiving responses from the node's networking component.
Mon Sep 25 00:28:43 +0800 [Cluster-07: vifmgr: vifmgr.rpc.nblade.timeouts:error]: The virtual interface manager is not receiving responses from the node's networking component.
Wed Sep 27 01:38:27 +0800 [Cluster-07: vifmgr: vifmgr.rpc.nblade.timeouts:error]: The virtual interface manager is not receiving responses from the node's networking component.

Sysconfig -a shows IONIC card with SFPs installed:
slot 3: Dual 100G Ethernet Controller IONIC
e3a MAC Address: 00:ae:cd:0e:XX:XX (auto-unknown-down)
QSFP Vendor: FINISAR CORP
QSFP Part Number: 332-00440
QSFP Serial Number: XXXXXXX
e3b MAC Address: 00:ae:cd:0e:XX:XX(auto-unknown-down)
QSFP Vendor: FINISAR CORP
QSFP Part Number: 332-00440
QSFP Serial Number: XBBB99D
Device Type: ionic
Firmware Version: 1.4.0-E-96
Serial Number: FPNXXXXXXX

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.