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CFSHELF-1826: ses.status.temperatureError (...) temperature error for Temperature sensor 1 in shelf

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13
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:
3/21/2025, 3:48:32 PM

Issue

  • Shelf attention LED ON in OPS frontal panel.
  • AutoSupport ENVIRONMENT output with a "failure" reported in that sensor [1]). Example:

Channel: 0a
Shelf: 0
SES device path: local access: 0a.00.99
Module type: IOM12; monitoring is active
Shelf status: critical condition
...
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11; with error: 1
Shelf temperatures by element:
  [1] 128 C (262 F) (ambient) Overtemperature failure!
  [2] 20 C (68 F)  Normal temperature range
  ...
  [11] 31 C (87 F)  Normal temperature range

  • ONTAP event messages example: 

::> event log show-event shelf 
Time                Node             Severity      Event
---------------------------------------------------------------------------
1/2/2025 10:35:00   node_name        EMERGENCY     monitor.globalStatus.critical: Disk shelf fault.
1/2/2025 10:34:28   node_name        ALERT         monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
1/2/2025 10:34:19   node_name        ERROR         ses.status.temperatureError: DS224-12 (S/N SHFHU2048000395) shelf 0 on channel 0c temperature error for Temperature sensor 1: critical status; overtemperature failure. Current temperature: 128 C (262 F). This module is on the front of the shelf on the left, on the OPS panel.
1/2/2025 10:33:52   node_name        DEBUG         stackmon.shelf.discovery.complete: One or more shelves have been discovered.
...

 

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